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Country
                                    ITALY - Catania
                      Occupation    Implementation of administrative acts in a local public administration

                  C. Problematic    I work in a rather important local public administration based in Sicily. I deal
                     situation in   with the drafting of administrative provisions in support of the institution's
                     my job/my      management.
                     organisation   With the provisions to contrast the pandemic launched in 2020 and maintained,
                     regarding      in an increasingly soft way, until September 2022, my organization has placed all
                                    staff in smart working. This until October 2021. Subsequently, smart working
                     flexible work
                                    was implemented 50% of the time.
                                    For me, the smartworking experience, in the face of some benefits mainly due
                                    to the elimination of the times and costs of local transport from my home to the
                                    place of work, presented the following very negative aspects:
                                    the Authority was not able to create a functional telematic connection. I had to
                                    work in VPN with my PC from home and with the connection at my charge.
                                    I worked a lot more than expected. No longer having the possibility of normal
                                    professional relationships with colleagues, every minute was dedicated to
                                    drafting the deeds with a strong sense of estrangement from the real context.
                                    The home space has become a work space by removing the characteristics of a
                                    "place of relaxation" from the domestic environment after a day's work.
                  D. How do you     After the end of the pandemic, we quickly returned to the normal face-to-face
                     think the      work situation. This despite the fact that the regulation of smartworking has
                     situation      been entrusted by law to each individual body which should draw up a business
                     could be       plan with limits in terms of the percentage of total man-hours to be dedicated
                     improved?      to smartworking. I therefore consider it essential that my administration
                                    implement the plan by establishing the rules and that it equips those who work
                                    in smart working with adequate IT resources.

                     References on
                                    Clapperton,   G.,   &   Vanhoutte,   P.   (2014).  The   Smarter   Working   Manifesto:
                     the topic
                                    Sunmakers.
                                    Corso, M. (2015). La Cura All’assenteismo PA è Lo Smart Working: Uno
                                    Studio Del Polimi. Retrieved from: www.agendadigitale.eu.

                                    Ezra,   M.,   &   Deckman,   M.   (1996).   Balancing   work   and   family
                                    responsibilities:   flextime   and   child   care   in   the   federal   government.
                                    Public Administration Review. 56(2):174-179

                                    Greenwood,   R.,   &   Hinings,   C.R.   (1996).   Understanding   radical
                                    organizational   change:   bringing   together   the   old   and   the   new
                                    istitutionalism. The Academy of Management Review. 21(4):1022-1054.
                                    DOI: 10.2307/259163
                                    Hoeven, C.L., & van Zoonen, W. (2015). Flexible Work Designs and
                                    Employee Well-Being: Examining the Effects of Resources and Demands.
                                    New   Technology,   Work   and   Employment.  30(3):237-   255.   DOI:
                                    10.1111/ntwe.12052
                                    Lake (2011). The Smart Working Handbook. Retrieved from:
                                    www.flexibility.co.uk.
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