Page 13 - PR3_Case study_Final version _English

(it can be anonymous)
Country Belgium
Occupation IT training officer for vulnerable audiences and head of the continuing
education team in an NGO
0. What is your
experience. “When the Coronavirus crisis arrived, my NGO set up teleworking, like
/*////What is your many other organizations. The computer classes that I taught with my
problematic situation students, adults looking for work in the Anderlecht district of Brussels,
in your job/your were fortunately able to continue to lag behind. At the time, I
organisation regarding considered it better than nothing.
flexible work
When the Coronavirus ended, classes resumed but remotely for some
subjects, including my computer science course (which occupies half of
my working time). One of my managers decided it. My other activities
outside of teaching within my association consist of processing online
files and developing our website. That is, it is already a solitary activity.

So, I started working more and more from home, only to end up
working entirely from home. I didn't feel productive at all and yet I felt
like I was constantly burnt out. I also began to experience the loss of
direct contact with my students but also with the rest of the team of our
organization. I no longer found meaning in my job.

Overwhelmed by the situation, the management team left the situation
rotten: they did not really set up a general work organization to develop
a sustainable working environment, adapted to the activities and
subjects of teaching of each.”

B. How do you
think the " This situation could be improved by adopting, in consultation with
situation employees and the management team, a real organization capable of
could be establishing a fair, beneficial, balanced and personalized ratio in the
improved? workplace and at home. It’s a question of taking into account the
different professional configurations and trades within a company. For
me, the solution lies in carrying out an audit: you have to draw on the
crisis experiences of other organizations. Managers must have an
overview according to the specificities of each position: teaching,
management, administrative tasks, etc. Teleworking, for example, has
its advantages and disadvantages, but in the field of education, whether
formal or non-formal, it requires a real debate. Yes, you need to be able
to deliver online courses, but to what extent does teaching make sense
when it is completely dematerialized? »

References on https://sloanreview.mit.edu/article/the-loneliness-of-the-hybrid-
the topic worker/

https://timetracko.com/blog/how-to-overcome-the-challenges-of-
hybrid-work/