Page 25 - NWC Guide on Team Management_ English
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4. How to reduce stress factors                  generates obstacles. A work rhythm based on
                                                                urgency and hyperactivity, a strong feeling of
               for my team                                      accountability  or  the  confusion  between  the
                                                                work  environment  and  the  life environment:
                                                                multiple  sources  of  stress  specific  to  remote
                                                                work have emerged.

                                                                Managing  is  first  and  foremost  about
                                                                managing the well-being of your team

                                                                In  this  new  hybrid  context,  a  good  manager
                                                                must be able to mobilise resources to identify
                                                                the  new  forms  of  stress  that  can  impact
                                                                teamwork. He or she must be able to rethink
                                                                the way work is organised and managed. As a
                                                                manager, your key role is to evaluate the work
                                                                of your teams as well as to ensure their well-
                                                                being. This chapter gives an overview of how
               Stress  at  work  has  been  a  known  issue  for   you as a manager can manage stress in your
               years. But with the advent of teleworking, it    team in a hybrid environment and cope with
               has  exploded,  with  many  consequences  for    the  new  challenges  of  our  paperless  work
               workers' health.  According to the INRS (The     environment  by  addressing  the  following
               French  National  Institute  for  Scientific     topics
               Research), stress is a survival mechanism that
               is  put  in  place  "when  a  person  feels  an   - how to know if my team is stressed
               imbalance between what he or she is asked to     - how to counteract the stressors
               do at work and the resources available to meet
               it".                                             -  how  to  check  with  my  team  how  they  are
                                                                feeling


               Stress and its impact on teleworkers
                                                                4.1 How  to  find  out  what  common
               Labour sociologists agree that stress is both a      stress factors are present
               good and a bad thing. Indeed, a low level of

               stress at work can be an incredible driver of
               innovation  and  creativity,  favouring  the     4.1.1  Conceptual  Framework:  How  to  find
               development of the capacity to adapt to the             out  what  common  stress  factors  are
               unknown.  Conversely,  high  stress  can  have          present
               long-term physical and mental consequences.          When  working  constantly  in  an  office
               According to a study carried out in 2022 by the      environment,  there  are  often  obvious
               European  Agency  for  Safety  and  Health  at       signs and symptoms of stress that can be
               Work, stress is responsible for 60% of all lost      spotted within a team. These may include
               working days.                                        an  increased  emotional  response  to
                                                                    situations  or  a  lack  of  motivation.  In  a
               Hybrid work, this new organisational mode in
                                                                    hybrid working environment, team stress
               which part of the professional tasks are carried
                                                                    can be rooted in different reasons and is
               out in the workplace and the other part at a
                                                                    often  latent.  It  is  therefore  much  more
               distance,  has  multiple  impacts  on  the
                                                                    difficult for a manager to notice these tell-
               management of stress in individuals. Like any
                                                                    tale  signs  of  stress  in  a  hybrid  working
               change,  it  requires  efforts  to  adapt  and
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