Page 35 - NWC Guide on Team Management_ English

could be performed remotely. This will remotely, but also not every employee will be
determine whether the worker needs to be suitable for hybrid working.
physically present on site to perform the task,
Hybrid work requires employees to have the
collaborate with others or use specific
right aptitude and preparation to cope with
machinery or equipment.
the demands of this type of work. As a leader,
The decision as to whether a task can be done you should consider several factors that will
online or offline should be made by you as a determine an employee's performance and
leader, and should be made in a consistent and skills.
fair way, with fairness and employee
To find out if an employee can perform
engagement as a priority.
remotely, you should consider analysing and
Tasks that are suitable for online completion answering the following questions.
are those that can be completed using basic
Is employee able to:
communication technology in the employee's
home without affecting service quality or ⮚ Prioritise to meet deadlines?
business operations.
⮚ Follow team rules and norms, regardless
Tasks that can only be completed offline are of how he or she performs the work?
those that: ⮚ Demonstrate self-discipline and perform
job duties with minimal supervision?
⮚ Require access to files only available at ⮚ Communicate with clients, team
the company's premises, or require members and stakeholders via email,
specialized space/equipment/technology phone or communication platforms?
⮚ Tasks where direct contact with the client ⮚ Be organised and self-motivated?
is required, as this affects the quality and
⮚ Understand his/her role?
efficiency of the tasks
⮚ Manage time effectively?
⮚ Tasks that require physical presence
⮚ Achieve the intended results of the work,
⮚ Tasks that, when performed remotely,
regardless of where it is performed?
have a negative impact on team
productivity It is incumbent on you, as the leader, to make
sure that the employee has the right
Tasks that can be performed online include
conditions for working from home and that
those that:
they have sufficient space and the necessary
⮚ Do not affect the quality of service equipment. It is also worth considering
provided activities that could enhance employees' soft
skills.
⮚ Do not adversely affect the efficiency of
the team
⮚ Do not generate additional costs for the
employ

5.2.2 Practical Application: putting knowledge
into action for real-world results based on how
to find out what tasks and activities are best
executed online or offline.

It is known that activities that require the use
of fixed equipment cannot be performed

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