Page 16 - NWC Guide on Team Management_ English

3. Set clear expectations: for behaviour, 4. Introduce the concept of collective norms,
communication, and performance in a values, and mission, and explain why they
hybrid work environment. This can are important for a successful and
include guidelines for communication productive workplace culture.
channels, response times, and work 5. Using a digital whiteboard or
hours. collaboration tool, create a visual
4. Provide training and development representation of the organisation's (or
opportunities: to support shared goals the team) mission and values. Encourage
and values. This can include training on team members to contribute their
communication skills, teamwork, and thoughts and ideas as you go along.
leadership. 6. Break the team into smaller groups
5. Foster a sense of belonging: as a manager, (ideally with a mix of remote and in-office
make an effort to foster a sense of workers) and ask them to discuss and
belonging and inclusivity for all team reflect on the organisation's mission and
members. This can include virtual team- values. Provide prompts such as:
building activities and opportunities for ● What challenges have you faced in
remote workers to participate in decision- upholding the organisation's values in a
making. hybrid work environment?
6. Celebrate successes: When the team ● How can we continue to reinforce our
achieves a shared goal or milestone, shared purpose, even when we are
celebrate it! This can help to reinforce the physically apart?
organisation's mission and values and 7. After the breakout sessions, reconvene as
build a sense of pride and a full team and ask each group to share
accomplishment among team members. their reflections and ideas.
By following these tips, managers can help to 8. Conclude the meeting by summarising the
build a strong and cohesive workplace culture key takeaways and emphasising the
that promotes shared goals and values, importance of shared purpose and values
regardless of the physical location of team in the organisation's success.
members. By engaging team members in discussions and
You can try an activity to help team members reflections about the organisation's mission
understand and internalise the organisation's and values, you can help to build a stronger
mission and values in a hybrid work and more cohesive workplace culture, even in
environment. a hybrid work environment.

Instructions:
1. Begin by scheduling a virtual team
meeting using your video conferencing
software of choice.
2. Prior to the meeting, send a brief survey
to team members asking them to describe
what they believe to be the organisation's
mission and values.
3. At the start of the meeting, share the
survey results with the team, highlighting
any common themes or areas of
divergence.

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