Page 9 - NWC Guide on Team Management_ English
P. 9

●  Provide constructive feedback on the
               Activity 2: Defuse the bomb                             ideas  to  build  confidence  and  team
                                                                       spirit.
                                                                    ●  Organise  a  one-to-one  conversation
                                                                       with  the  facilitator  if  there  were
                                                                       aspects  that  raised  your  concern
                                                                       during  the  activity  such  as  lack  of
                                                                       interest,   poor   involvement   or
                                                                       disrespectful comments.



                                                                1.3 How to collaborate with and within
                                                                my team

                                                                    1.3.1  Conceptual  framework:  How  to
                                                                           collaborate  with  and  within  my
               Start  by  asking  for  a  volunteer  among  your           team
               employees without going into further details.    Collaboration is the result of getting, at least,
               The person that stepped forward becomes the      two  people  to  work  together  towards  a
               facilitator  who  will  be  in  charge  of  keeping   common goal. As simple as it might sound, it is
               time,   managing    speaking   turns   and       a  soft  skill  that  requires  predisposition,
               encouraging participants' involvement during     practice,  social  skills  and  time.  If  there  is  no
               the activity. Once the role is fulfilled go onto   collaboration, there is no team, just a group of
               describing  a  fictitious  problem  scenario  that   individuals that only care about the tasks that
               could  perfectly  be  real  in  your  work  context   have  been  assigned  to  them.  Little  solidarity
               (i.e.  customers’  complaints,  project  delays).   can develop on this ground and overall results
               Give the group a reasonable amount of time to    will be negatively impacted. Therefore, it is key
               discuss  the  issue  and  to  come  up  with  an   to have a strategy that prevents this scenario
               optimal solution (30-40 min). Once they have     from  happening,  and  as  we  have  stated
               finished the facilitator will present the group’s   previously  it  all  starts  with  a  strong
               inputs and outcomes.                             communication system.

               Suggestions:                                     At  the  physical  office,  the  challenges  to
                                                                implement  a  collaborative  approach  are
                   ●  Turn off your camera to monitor the       usually less: i.e. obsolete ways of working, rigid
                       activity  and  mute  your mic,  this  way   governance   structures,   reluctance   to
                       participants   might   feel   more       delegation or lack of social and interpersonal
                       comfortable as they don’t know if you    skills, but still employees share a space where
                       are behind the screen or not.            discussions  can  open  up  or  foster  changes.
                   ●  Avoid intervening unless the facilitator   Meanwhile,  in  hybrid  environments  these
                       cannot cope with bullying or harmful     issues  don’t  go  away  and  what  is  worse,
                       comments.                                obstacles  might  become  even  harder  to
                   ●  If you have a large group split them in   overcome  due  to  the  isolation  of  the
                       two or three and gather them around      employees.
                       different scenarios.
                   ●  Wrap-up  and  summarise  the  main        Even  in  cases  where  leaders  are  prone  to
                       insights right after the presentation to   facilitate a positive working together context,
                       check  that  you  have  understood       this can be assumed and implemented more
                       correctly.                               naturally  and  faster  in  the  traditional  office


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