Page 7 - NWC Guide on Team Management_ English
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little money you can have access to a 1.2 How to communicate with and
powerful and creative tool, not only for games within my team
but also for training and events. If not, a good
1.2.1 Conceptual framework: How to
alternative is Typeform.
communicate with and within my
Suggestions: team
● It might be more attractive to split Smooth and regular communication is the
your team in pairs. Just add up the foundation of a healthy team culture. No major
scores from each individual. involvement or meaningful collaboration can
● Have a monthly/bimonthly winning happen without solid and frequent
pair or individual and reward them communication. It is actually the lack of it that
with a little treat. can cause serious issues such as
● Swap team members from time to disengagement, overlapping of tasks,
time. misunderstandings, distrust and ultimately,
● Try to connect people that might not drop-outs. Therefore, communication with
usually work together. and within your team is one not to be
● Choose a general topic that can suit overlooked, especially when people are
everyone’s interests. working from home and the feeling of isolation
● Try to avoid work-related questions, and being left out increases quickly.
but keep in light anecdotes that can
In the traditional office environment, assuming
reinforce a sense of belonging, i.e.
that you are already an approachable leader,
communication tends to happen more
naturally, it is easier to get feedback, the
bidirectional channel works better and if some
information is missing the non-verbal
elements can help us complete the picture.
Moreover, the highly relevant informal
moments that create bonds, take place
spontaneously. At the same time, if someone
is busy, not motivated, overloaded with work
or going through tough times it can be
perceived and addressed immediately.
On the contrary, in the hybrid environment we
have to put a little more effort into making
communication fluid. Apart from having the
“Who missed the bus on Tuesday?”, right tools, which we will discuss later in the
“Complete the song…” (and use a guide, we have to be more conscious to leave
song that has been popular lately) none behind. Communication can become,
● Collect recommendations or ideas for sometimes, imposed and unnatural: we
improvement. schedule informal moments that might feel
● Keep it fresh. forced, we communicate because we have to
or we might only talk about work.
Furthermore, when managing people online
we have to be aware that not everyone is
available at the same time, therefore
communication loses its spontaneity and
inputs might be harder to get as answers can
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