Page 46 - NWC Guide on Team Management_ English

Scheduling and communication is 6.3.2 Practical Application: putting
fundamental when talking about a hybrid knowledge into action for real-world results
environment. Indeed, outline guidelines for based on fitting hybrid work into policy
scheduling and coordination between remote
How to do this? Gather employee feedback,
and in-office team members Define
listen to their ideas and opinions, and invite
expectations for availability, communication
them to help create guidelines where possible.
tools, and meeting attendance, ensuring that
Remember, that once the hybrid work policy
everyone stays connected and collaboration is
has been defined, it is essential that this is then
facilitated effectively.
monitored and this task falls precisely to the
Technology and Infrastructure, as working team leader, who becomes responsible for
from home means to have the necessary supervising the hybrid work!
technology and infrastructure requirements to
achieve the missions allocated. It included What can the leader do to facilitate the
hardware, software, and connectivity. transition to hybrid work?
(It can include also the organisation's - Explaining why the organisation is
responsibility in providing necessary resources implementing this new way of working will
and support, as well as employees' help employees adapt more easily to the
responsibilities in maintaining and change.
safeguarding their work setup) - Communicate the new hybrid work policies
and guidelines to all employees through the
There are also other type of elements that use of email, social networks and messaging
could added as : tools. It is essential that all employees
understand and accept these new methods
- Evaluation criteria and accountability: before implementing them!
Establish clear performance evaluation - Define and evaluate whether all employees
criteria. If so, specify how performance will are suitable for this working mode by
be measured, monitored, and evaluated accurately and specifically outlining the
for both remote and in-office employees. selection criteria for this new job. This will help
employees understand immediately if they are
- Data security and privacy, on which it
suitable.
is possible to outline best practices for - Clearly organises the work alternation
handling sensitive information and specify
between remote and face-to-face in the office;
any additional measures employees need in this way you will be able to get immediate
to take to ensure data protection while
feedback from your employees and eventually
working remotely. you will be able to listen and accept their
requests regarding the improvement of this
organisation, in order to be able to create the
best climate of collaboration without anyone
being dissatisfied.
- Set expectations around hybrid work, i.e.
clearly state what is expected of employees
when they work in the office and when they
work remotely. The flexibility of hybrid work
could in fact create confusion about how to
achieve the objectives.

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